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New Swann NHD818CAM 4MP ip poe HD Security Bullet Camera Swann NHD 818 Replacement Camera only VERY IMPORTANT: If you have an used NVR , please make sure you reset the DVR to the default settings, or release the IP address from the old cameras, otherwise, the camera will not work, because the NVR memorize the IP from the old camera. To load the default settings , go into the Menu of the NVR, choose System, Maintenance, Restore, Check the box for “ALL”, then press “Ok”, then once again “Ok” to confirm. The NVR should restart and then you should see the image from the camera. If you have difficulties with the setup you can also you can call Swann customer service ,free 24/7 at phone number 18006272799, and they are able to help you with the setup. I hope you could leave us positive feedback , importfor important for the growth of our small business. Product Information Category Electronics > Smart Home & Security > Home surveillance Brand Swann Condition New